Question 1

Do guests need to download an app?

Accepted Answer

No. It runs in the phone's browser from a QR code.

Question 2

Is this gambling?

Accepted Answer

No. There is no wager and no purchase. Prize draws are optional for each host and are free to enter inside the app, under published official rules.

Question 3

Do you need access to our PMS or POS?

Accepted Answer

Not for the pilot. Staff confirm quests with a code. Integration can come later.

Question 4

What does our team have to do?

Accepted Answer

Place QR codes, confirm codes at outlets, and supply prizes from your own inventory.

Question 5

Who owns the guest data?

Accepted Answer

You do. Guests consent to hear from your hotel.

Question 6

How is guest data protected?

Accepted Answer

Opt-in consent, data used only for your hotel's marketing, and handled under GDPR and US privacy law.

Question 7

Does this break our OTA agreements?

Accepted Answer

No. We capture data on property only, never before arrival or inside the OTA channel.

Question 8

How do you price it?

Accepted Answer

Pay as you go costs $1 per player with no monthly fee. Starter is $29.99 a month for 50 players, Growth $49.99 for 100 and Pro $99.99 for 300. Every plan includes every quest. A player is a guest who starts and completes 1 or more quests, counted once per stay.

Question 9

What kind of property is it for?

Accepted Answer

Independent and resort hotels where guests stay more than one night and have outlets worth discovering.

Good questions. Clear answers.

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