Guest engagement for cruise lines

Know every guest on board, including the companions on one booking. Fill sea days with play.

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A happy family on the pool deck of a cruise ship at sea

The challenge.

Travel advisors sell most cruises, and they matter. But onboard spend drives a big share of revenue, and you often know only the person who booked.

Onboard revenue

30%

Share of Royal Caribbean's 2025 revenue from onboard and other spend.

Royal Caribbean 10-K

What it costs you.

Illustration

Use $91 onboard revenue per passenger day on a 7-night sailing.

Onboard revenue per guest
$637
If quests lift it by one day's worth
+$91

The lift is a hypothetical to size the opportunity, not a result.

How StayQuests solves it.

Grow direct bookings

The problem

You know the booker, not the companions.

What StayQuests does

Every guest on board joins with their own email.

What you measure

Opt-ins per cabin.

View the evidence

Increase spend

The problem

Sea days leave venues underused.

What StayQuests does

Quests route guests to bars, spa, shops and excursion desks.

What you measure

Venue redemptions on sea days.

View the evidence

Create moments worth sharing

The problem

Family moments at sea stay on the ship.

What StayQuests does

Treasure hunts and tournaments create photos families share.

What you measure

Photos and passports completed.

View the evidence

Quests that fit.

Browse all quests

How you'd run it.

  1. 1

    Put QR codes in cabins, on each deck and at the gangway for each port.

  2. 2

    Crew only glance at a perk screen. No one confirms quests.

  3. 3

    Prizes are onboard treats, keepsakes and a free prize draw for a future sailing.

The prize draw is free to enter. Purchases earn perks or points, never extra draw entries. Sharing is optional and never required to finish a quest. Drink perks always include a mocktail option.

Plan fit.

Self-serve

From $1 per player, per stay

Pay as you go, or pick Starter, Growth or Pro from $29.99 a month. Every plan includes every quest.

Questions owners ask.

What does it cost?

This venue runs on our Enterprise plan. We scope a guided pilot with you, with low to no upfront cost. See pricing for details.

Does this compete with travel advisors?

No. Advisors keep selling. You get to know every guest on board and grow onboard spend.

Can it run inside our ship app or cabin TV?

Yes. Enterprise includes white label and integration with your ship app or TV.

Does it need onboard Wi-Fi?

Guests need a connection to sync points. We plan offline-friendly quests with you during the pilot.

What guest data do we get?

Guests enter their email to play and choose whether to hear from you. You get the opt-ins, quest activity and redemptions. We never sell guest data.

What if nobody plays?

You see plays in your dashboard from day one. If uptake is low, move your codes to busier spots or raise the first reward. With self-serve, no players means no cost.

More answers

See it in action. Check in to our demo resort.

Two minutes as a guest. Watch your GM dashboard light up.

Get started freeFree to set up. Plans from $1 per player.Try the demo