Fan engagement for live events

Know every fan in the crowd, not just the buyer. Turn the wait into play.

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A cheering crowd at an outdoor music festival at sunset

The challenge.

One person buys the tickets and passes them on. Fans want to spend more on food, drink and merch, but lines and anonymity get in the way.

Who came?

1 buyer

Organizers know the ticket buyer, not the friends they pass tickets to.

Ticketmaster Business

Merch buyers

23%

Share of arena and stadium fans buying merchandise in 2025.

atVenu

How StayQuests solves it.

Grow direct bookings

The problem

You only know the ticket buyer.

What StayQuests does

Every fan joins with their own email to play.

What you measure

Opt-ins per ticket.

View the evidence

Increase spend

The problem

Fans skip stands with long lines.

What StayQuests does

Quests and perks send fans to quieter stands and the merch wall.

What you measure

Stand and merch redemptions.

View the evidence

Create moments worth sharing

The problem

The best moments stay in the crowd.

What StayQuests does

Merch photos and crew leaderboards give fans something to share.

What you measure

Photos and crews formed.

View the evidence

Quests that fit.

Browse all quests

How you'd run it.

  1. 1

    Print QR codes on seats, wristbands and concourse pillars.

  2. 2

    Stand staff only glance at a perk screen.

  3. 3

    Prizes are stand perks, merch perks and a free prize draw for future tickets.

The prize draw is free to enter. Purchases earn perks or points, never extra draw entries. Sharing is optional and never required to finish a quest. Drink perks always include a mocktail option.

Plan fit.

Self-serve

From $1 per player, per visit

Pay as you go, or pick Starter, Growth or Pro from $29.99 a month. Every plan includes every quest.

Questions owners ask.

What does it cost?

This venue runs on our Enterprise plan. We scope a guided pilot with you, with low to no upfront cost. See pricing for details.

Does it work with our ticketing platform?

Yes. It runs alongside ticketing. Fans join by scanning a code, so you meet every fan, not just the buyer.

Can it handle a full stadium?

Yes. We plan capacity and peak moments like halftime with you during the pilot.

How much staff effort is it?

Very little. Quests prove themselves with a scan, tap or photo. Stand staff glance at a perk screen.

What guest data do we get?

Guests enter their email to play and choose whether to hear from you. You get the opt-ins, quest activity and redemptions. We never sell guest data.

What if nobody plays?

You see plays in your dashboard from day one. If uptake is low, move your codes to busier spots or raise the first reward. With self-serve, no players means no cost.

More answers

See it in action. Check in to our demo resort.

Two minutes as a guest. Watch your GM dashboard light up.

Get started freeFree to set up. Plans from $1 per player.Try the demo