Guest engagement for ski and mountain resorts

When visits swing with the snow, every visitor counts. Know them and grow their spend.

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A family of skiers smiling on a sunny mountain summit

The challenge.

Passes bring half of all visits, often sold as multi-resort products. Visits swing with the snow, and lessons and rentals are a big share of revenue.

How StayQuests solves it.

Grow direct bookings

The problem

Pass holders who bought elsewhere stay anonymous.

What StayQuests does

Skiers opt in by email to play the run passport.

What you measure

Opt-ins and direct bookings next season.

View the evidence

Increase spend

The problem

Lodge, lesson and rental spend is spread thin.

What StayQuests does

Quests and perks route skiers to lodges, the ski school and rentals.

What you measure

Lodge and ski school redemptions.

View the evidence

Create moments worth sharing

The problem

Summit moments stay on the mountain.

What StayQuests does

Summit selfies and first-chair badges are made for sharing.

What you measure

Photos and badges shared by choice.

View the evidence

Quests that fit.

Browse all quests

How you'd run it.

  1. 1

    Put QR codes at lift lines, the summit sign and the base lodge.

  2. 2

    Lift and lodge staff only glance at a perk screen.

  3. 3

    Prizes are cocoa, lodge perks and a free prize draw for next season's pass.

The prize draw is free to enter. Purchases earn perks or points, never extra draw entries. Sharing is optional and never required to finish a quest. Drink perks always include a mocktail option.

Plan fit.

Self-serve

From $1 per player, per stay

Pay as you go, or pick Starter, Growth or Pro from $29.99 a month. Every plan includes every quest.

Questions owners ask.

What does it cost?

This venue runs on our Enterprise plan. We scope a guided pilot with you, with low to no upfront cost. See pricing for details.

Does it work with multi-resort pass holders?

Yes. Anyone on the mountain can play, including pass holders who bought elsewhere.

Does it work with gloves and cold phones?

Quests are one scan or one tap. Most stops sit at lift lines and lodges, where guests stop anyway.

How much staff effort is it?

Very little. Quests prove themselves with a scan, tap or photo.

What guest data do we get?

Guests enter their email to play and choose whether to hear from you. You get the opt-ins, quest activity and redemptions. We never sell guest data.

What if nobody plays?

You see plays in your dashboard from day one. If uptake is low, move your codes to busier spots or raise the first reward. With self-serve, no players means no cost.

More answers

See it in action. Check in to our demo resort.

Two minutes as a guest. Watch your GM dashboard light up.

Get started freeFree to set up. Plans from $1 per player.Try the demo