OTA share
63%
Share of independent hotel bookings made through OTAs in 2025.
Cloudbeds via Asian HospitalityGuest engagement for hotels and resorts
Family quests across your pool, spa and restaurants. Every player becomes a guest you know.
Get started freeFree to set up. Plans from $1 per player.Try the demoTalk to us
The challenge.
Most independent hotel bookings come through OTAs. Direct guests spend more per booking and rebook far more often.
Value per booking
+65%
Direct bookings average $516 vs $312 through OTAs.
SiteMinderWho comes back
5x
Guests on your own list rebook 30-40% of the time vs 5-8% for OTA guests.
BookingWhizzWhat it costs you.
Illustration
Use the average booking values above: $516 direct vs $312 through an OTA.
- Extra value per direct booking
- $204
- On 100 bookings moved direct
- $20,400
Booking values only. It excludes any commission saved.
How StayQuests solves it.
Grow direct bookings
The problem
OTA guests arrive as strangers.
What StayQuests does
Every player joins with an email and an opt-in.
What you measure
Opt-ins and direct rebookings.
Increase spend
The problem
Outlets sit quiet at off-peak hours.
What StayQuests does
Quests and timed perks send families to the pool bar, spa and restaurant.
What you measure
Outlet redemptions by hour.
Create moments worth sharing
The problem
Family moments go unshared.
What StayQuests does
Photo quests and crew wins make keepsakes guests choose to share.
What you measure
Photos taken and shared by choice.
Quests that fit.
How you'd run it.
- 1
Put QR codes on key card sleeves, at the pool and in each outlet.
- 2
Staff only glance at a perk screen or read a code.
- 3
Prizes are outlet perks, kids' treats and an optional prize draw for a stay.
The prize draw is free to enter. Purchases earn perks or points, never extra draw entries. Sharing is optional and never required to finish a quest. Drink perks always include a mocktail option.
Plan fit.
Self-serve
From $1 per player, per stay
Pay as you go, or pick Starter, Growth or Pro from $29.99 a month. Every plan includes every quest.
Make it your own
Let's talk
White label, your own domain, bespoke quests and integrations.
Running a group or chain?
- 1
One dashboard across every property.
- 2
Brand-wide seasonal campaigns and leaderboards.
- 3
Loyalty sign-ups from OTA guests.
- 4
Enterprise plan with guided setup.
Questions owners ask.
What does it cost?
Pay as you go costs $1 per player. Monthly plans start at $29.99 for 50 players. Groups and chains can talk to us about Make it your own.
How long does setup take?
Most hotels pick quests and print codes in under an hour. Enterprise adds guided setup across properties.
How much staff effort is it?
Very little. Quests prove themselves with a scan, tap or photo. Staff at most glance at a perk screen.
What guest data do we get?
Guests enter their email to play and choose whether to hear from you. You get the opt-ins, quest activity and redemptions. We never sell guest data.
Does it work with OTA guests?
Yes. Any guest can play. The email opt-in lets you welcome them back on your own channels.
What prizes work best?
Outlet perks, kids' treats and an optional prize draw for a stay. Purchases never earn draw entries.
What if nobody plays?
You see plays in your dashboard from day one. If uptake is low, move your codes to busier spots or raise the first reward. With self-serve, no players means no cost.
See it in action. Check in to our demo resort.
Two minutes as a guest. Watch your GM dashboard light up.
Get started freeFree to set up. Plans from $1 per player.Try the demo